services
Reliable IT Support & Proactive Maintenance—Anywhere, Anytime
Remote support, managed IT care, and rapid troubleshooting to keep your business secure, productive, and stress-free.
What we offer
Remote Support Services
Wherever you work, our expert technicians deliver instant help. We provide secure, remote desktop assistance for software issues, system errors, and network troubles. Through encrypted connections, our team solves problems without hassles, minimizes downtime, and keeps your team focused on what matters most.
Live helpdesk with fast response times
Secure screen sharing and remote access sessions
Software setup, updates, and troubleshooting
Friendly, clear communication
What we offer
Managed IT Services
Focus on your business, not your IT headaches. Our managed service professionals proactively monitor, update, and secure your systems 24/7. We handle network health, patch management, device inventories, automated backups, and more—preventing issues before they can impact your bottom line.
24/7 monitoring, alerts, and automated maintenance
Patch, antivirus, and firmware management
Asset tracking and license compliance
Security and compliance audits
What we offer
Troubleshooting & Incident Response
When things go wrong, we jump into action. Our specialists use advanced diagnostics and root-cause analysis to fix connectivity failures, credential problems, software conflicts, and security events. You’ll receive clear incident reports and actionable prevention recommendations.
System and network troubleshooting for Windows, Mac, and cloud apps
Incident ticketing and escalation to senior engineers
Detailed post-incident reports and follow-up planning
Rapid, structured response for critical incidents
Working Process
Our Support Process
Onboard & Assess:
Inventory your systems and map out support needs.
Proactive Monitoring:
Real-time alerts for potential problems.
Remote & Onsite Support:
Fast troubleshooting, remote fixes, and escalation as needed.
Reporting & Prevention:
Post-incident reviews, continuous security/efficiency upgrades.
Why Choose Us
Benifits With Us
- Fast, personal responses—no endless call queues
- Certified technicians with real enterprise experience
- Transparent communication and clear, jargon-free recommendations
- Focus on prevention, not just reaction—your business stays running
What clients say about our Managed IT Services
Nextient implemented such a powerful platform that we had no break in service when our employees had to work from home due to the COVID-19 pandemic. We weren’t concerned about how to shift to a remote working environment because Integris facilitated a seamless transition.
Amanda Parks
Network Manager, Healthcare Organization
Nextient implemented such a powerful platform that we had no break in service when our employees had to work from home due to the COVID-19 pandemic. We weren’t concerned about how to shift to a remote working environment because Integris facilitated a seamless transition.
Amanda Parks
Network Manager, Healthcare Organization
Tecnologia implemented such a powerful platform that we had no break in service when our employees had to work from home due to the COVID-19 pandemic. We weren’t concerned about how to shift to a remote working environment because Integris facilitated a seamless transition.
Amanda Parks
Network Manager, Healthcare Organization
Customer Reviews
Reviewed on
31 Reviews
Contat Us
Partner with Us for
Comprehensive IT
We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.
Call us at: 1-800-356-8933
Your benefits:
- Client-oriented
- Independent
- Competent
- Transparent
- Problem-solving
- Results-driven
What happens next?
1. We Schedule a call at your convenience
2. We do a discovery and consulting meting
3. We prepare a proposal
